Food and Beverage Manager

Holiday Inn Boston Bunker Hill Area
Somerville, MA

Posted July 28, 2021

Food and Beverage Manager

The Holiday Inn Boston-Bunker Hill (Distinctive Hospitality Group) is searching for an enthusiastic individual to join their team. An individual that can bring a perfect culture to the Food and Beverage Department resulting in a phenomenal guest experience

Position purpose:

Assists in directing and coordinating the operations and activities of all Food and Beverage operations within the Hotel and Restaurant and to maintain

and improve food quality, service and merchandising to increase sales and profits.

Essential Elements:

  • Ability to understand and execute all safety and emergency procedures.  For example, fire, crowd control, inclement weather, and bomb threats.
  • Ability to move freely within the restaurant and kitchen areas.
  • Ability to read and write effectively.
  • Ability to stand and walk continuously.
  • Ability to perform basic arithmetic, including the use of percentages, as well as maintain a running inventory.
  • Ability to read and understand diagrams and count.
  • Ability to interact with guests and other employees in a courteous, empathetic and discreet manner.
  • Ability to communicate clearly and effectively with guests and be able to direct/escort them to various facilities within the hotel.
  • Ability to lift and carry a server tray weighing approximately 50 pounds.
  • Ability to bend, squat and reach.

Ability to maintain regular and punctual attendance.

Ability to adhere to the grooming standards.

Job Tasks:

  • Work with managers, stewarding department, and supervisors to keep outlets clean to meet health and sanitation standards.
  • Coordinate monthly profit and loss narratives with all outlets to achieve budgeted goals.
  • Implement training with managers for T.I.P.S. and TRAC. 
  • Assist and give input in menu and concept development in the hotel outlets and coordinate the timely implementation of new menus.
  • Supply relief coverage for managers when necessary.
  • Assist in approving and implementing all policies and procedures for the operation of the restaurants, room service area, and lounge.
  • Direct the managers and participate with the Executive Chef in gathering internal and external guest feedback on the menu for future changes and additions.
  • Review weekly staffing to meet forecasted business.
  • Assists the department heads in achieving budgeted profit objectives while maintaining desired standards of quality food, service, cleanliness, merchandising and promotion.
  • Regularly review guest comment cards to evaluate the customer satisfaction of all restaurants and lounge service.  Recommend changes in operating procedures and marketing strategies as warranted.
  • Assist in the annual budgeting process and with capital expenses, revenues, profitability, and direct expenses.
  • Assist with the implementation of all marketing and promotional ideas and concepts, which have been approved by the Director of Sales and General Manager, ensuring their success.
  • Ensure timely performance evaluations of managers and associates.
  • Coordinate events with Executive Chef to involve management and associate participation from all areas of food and beverage to ensure guest satisfaction.
  • Monitor food and beverage purchases, requisitions, inventories, product utilization, and proper procedures to ensure the monthly budgeted cost of sales.
  • Must meet city, county, state or other legal minimum age requirements to sell/serve alcoholic beverages.
  • Extensive experience in the operation of multi-unit food and beverage operations.  Sales and marketing oriented.  Pre-opening and opening experience.

Works closely with the following:

            Executive Chef

            Human Resources

            Cashier/Payroll

            Guest Services Director

            Executive Housekeeper

            Stewarding

            Outlet Managers

            Room Service Associates

            Restaurant and Lobby Bar Associates

            Catering Managers

            Director of Sales

Essential Skills:

Strong project management skills; managing time effectively and prioritizing for results

Ability to plan resources effectively, anticipate obstacles and develop solutions

Highly resourceful, flexible and creative in solving problems

Ability to work on multiple projects and execute with a high level of quality and accuracy

Excellent written, verbal and presentation skills

Excellent decision-making skills

Ability to assess and analyze statistical reports

Strong interpersonal and organizational skills

Ability and desire to adapt quickly to change.

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Knowledge of appropriate table settings and service ware

Knowledge of Digital Dining

Ability to describe all menu items, prices, and methods of preparation.

Knowledge of federal, state and local laws, ordinances and regulations regarding the serving of alcoholic beverages.

Qualification Standards

Education:

Associates Degree or Bachelor's Degree in a related field (i.e.: Hotel Management, Business Management, Marketing) preferred.

Experience:

Preferred: minimum of (5) Restaurant Management experience

Preferred: minimum of (5) years hands-on experience with food & beverage operations

Licenses or Certificates:

TIPS Certification

ServSafe Certification

Valid Driver’s License

Other

This position description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Holiday Inn Boston Bunker Hill Area

184 Room Hotel

Our Hotel

As one of the only Somerville, MA hotels near downtown Boston that offers complimentary parking, we strive to make your stay as easy and comfortable as possible. In addition to our ample parking for guests, our Boston/Somerville hotel features 184 spacious guest rooms with eight executive suites and 10 ADA accessible rooms that provide a welcoming respite from your busy trip to Boston. Be sure to join our Priority Club Rewards program to qualify for even more great perks when you stay at the Holiday Inn Boston Bunker Hill, MA hotel

Whether you’re staying at Holiday Inn Boston Bunker Hill  hotel on a family vacation or a business trip, we have a number of amenities that are designed to make your stay a memorable experience. With complimentary high-speed Internet access throughout our property; a fully equipped fitness center with indoor pool, as well as an family-friendly restaurant right onsite, everyone in your group will be happy to stay at Holiday Inn Boston Bunker Hill. Once you’re ready to retire for the day, you’re sure to enjoy relaxing in your spacious guest room that features plush bedding, a flatscreen TV, refrigerator, desk and Internet access. We invite you to make yourself at home when you stay at our premier Somerville, MA hotel. Don’t forget to ask about our hotel packages and exclusive extended-stay rates for stays of 14 days or more.

  • Heated Indoor Pool
  • Full service on-site Restaurant
  • 24-hour Fitness Center
  • Room Service