Who this job will appeal to

Interested in a fun work environment? The Holiday Inn Boston Bunker Hill Somerville is looking for an organized and eager individual to join the Sales Team to help manage groups, events, and details. New to the hotel business, a recent graduate, or a hotel team member currently in another role.

Position Overview - Sales & Events Coordinator

Our Sales & Events Coordinator is responsible for providing exemplary customer service in support of groups and events taking place at the hotel.

Working as part of a fun and active group of over-achievers, you will engage with clients via phone, email, and in-person to finalize event details and coordinate the exchange of critical communications between key departments on behalf of the sales and catering team. You are super organized and detailed in communication with clients, and with internal departments! Examine opportunities and find creative solutions to clients’ needs, maximize business and profitability for the hotel, and thoroughly help align client expectations with hotel services to ensure an exceptional client experience. Show your project management skills by managing multiple projects at the same time while making guests and clients smile!

This is the perfect role for an individual looking to grow in the hospitality, hotel, or events field, or someone in another hotel role looking to gain experience in sales and events.

Key Responsibilities

• Actively assists the sales and catering team with proposals, client communications via telephone and email, event orders, and any other hotel-related documentation for group and catering events.
• Conducts hotel site tours for the sales team, and meets with clients at the hotel, as needed to finalize details or discuss service opportunities for the hotel.
• Assists group sales managers with event details, and group room needs with the front desk, rooming lists, and group resume detailing.

Job Skills and Qualifications

• 1+ years of catering, event, customer service or hotel sales experience preferred.
• Strong communication skills - interpersonal, customer service, written, verbal
• Fluent in English.
• Bachelor’s degree (Hospitality or Hotel/Restaurant preferred) preferred; or two years equivalent experience and/or training, Hospitality or Hotel/Restaurant preferred.
• Experience in managing/using sales automation (Delphi.fdc preferred) & PMS systems preferred. Proficiency in MS Office and similar software.
• Current Drivers’ License.
• Ability to work business hours on weekdays, with occasional schedule changes arranged in advance for special events or needs of the hotel.

About Holiday Inn Boston Bunker Hill

The hotel is a Holiday Inn Franchise that is owned and operated by Distinctive Hospitality Group under a license from Intercontinental Hotels Group offering 184 spacious guest rooms, DRAFT Restaurant, Sports Deck, and over 10,000 square feet of banquet/meeting space. The location of the hotel is ideal for business and leisure travelers and is just under 3 miles from Boston Logan International Airport and most Boston area attractions such as the Aquarium, Quincy Market, and the Museum of Science. We offer competitive wages, a professional and caring environment, medical, dental, and vision insurance, 401(k) plan with employer match after 1 year of employment, vacation, and personal time, and an opportunity for professional growth in many areas of the hotel and hospitality industry. A rich benefits program with IHG allows for discounted hotel stays globally from the beginning of your employment.

Our team is authentic, passionate about hospitality, and exhibits a caring attitude and a smile to our guests, partners, and event planners. We want a team member that is ready to show "true" Holiday Inn hospitality.

About Distinctive Hospitality Group

Distinctive Hospitality Group® (DHG) is a privately held, integrated hotel ownership and management company, founded in 2010 and backed by a group of seasoned hospitality professionals. We build long-term asset value in the hospitality industry while providing our guests with unparalleled service, style, and atmosphere. Distinctive Hospitality Group has six locations which encompass Holiday Inn Somerville, located near Boston city center, The VERVE Hotel, Hampton Inn & Conference Center, both in Natick, MA located 15 miles west of Boston, the Madison Beach Hotel, and the Hilton Mystic, both located on the Connecticut coastline, and SKYBOKX 109 Sports Bar & Grill in Natick, MA.